Deepening of the team-Vincent, Brian and John plus Craig all have been the product, ops and management team.Understanding of Cloud Native technology.Martin Geddes-HyperVoice hat tip circa 2012).īut why buy High Five? Beyond what has been reported already there's a lot more here: At Dialpad, the TalkIQ integration is woven inside the entire service-phone, conferencing and obviously soon in video. The Talk IQ acquisition two years back set them on a smart path around AI, and while companies like Chorus.AI or Grain, sell similar add-on services, they are plug ins, not a core part of the business.
This purchase does all that and more because as growth oriented as Dialpad has been since their start, they have done it with a very lean team, and a core group of people who keep it going, growing and more. Usually its for gap filling, market position, revenue or a team of people to make the business look better. Often you hear of some company being acquired. That's why when I learned this morning about the Dialpad acquisition of HighFive, I couldn't have been more ecstatic as it shows a steady path forward for the company that is really one of the few born in the cloud, and buyers of born in the cloud technology, out there. But then again, I'm supportive of the telecom industry, and never hide my affiliations or who I work with or advise. That means, I'm openly biased to see the company succeed. To be always transparent, unlike many in the tech reporting or analyst world, I'm a shareholder in Dialpad and have in the past consulted on various projects and programs to the company.
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